Maintenance and repair scheduling software for service professionals
Our free plan is free forever.
Streamline your maintenance and repair scheduling operations
Efficiently manage technician scheduling and service appointments for a variety of maintenance and repair needs. Customize work order scheduling for different service types, technician availability, and emergency calls.
Keep field service schedules in sync with calendar apps your technicians have on their phone. Integrate payment solutions for service fees and use SMS or email for appointment confirmations and job reminders.
With plans starting at just $ 9 per month, find a scalable solution that grows with your repair business. Paid plans simply include all features.
“My small business recently had an overwhelmingly successful promotion in which we were flooded with incoming requests for appointments. Without the SuperSaaS scheduler I would have had to hire staff just to handle the scheduling which would have taken at several weeks.
SuperSaaS was up and running smoothly in 15 minutes and fully integrated into my site, in style and format, in about an hour.”
Why maintenance and repair professionals choose online scheduling software
Let customers schedule maintenance and repair appointments online 24/7
Maintenance and repair scheduling software built for field service professionals that works wherever your technicians go. No matter if it’s appliance repair bookings, pool maintenance scheduling, HVAC service, or plumbing jobs, let the software handle your bookings so you can focus on customers.
- Access schedule and bookings on-the-go: handle new repair requests, recurring maintenance appointments, and cancellations from any device in a single click.
- Multiple schedules: allow each technician to manage their own schedule and availability. Run multiple services like plumbing, electrical repair, or HVAC on one platform and automatically check availability by applying it as a workforce planning tool.
- Display your employees and their specialties on your calendar: have customers pick from individual technician specializations, so they know they are getting the right person for the job.
- Handle cancellations: determine if and how far in advance reservations for an appointment can be changed or canceled without your involvement.
Grow your repair business with smarter scheduling tools
Let the maintenance scheduling software handle payments upfront while you discover new commercial opportunities to increase revenue and attract more service clients.
- Flexible payments: accept payments at booking or sell service credit packages. It’s also possible to send an invoice automatically afterwards through your own payment provider.
- Price rules: increase your profit by setting customized pricing rules that charge more for weekend callouts, emergency repairs, or any scenario you prefer. Review all options in the documentation about advanced pricing.
- Promotions: attract new service clients by creating coupons and promotional offers. For example, offer discounts to customers who book several preventive maintenance appointments at once.
- Cross-selling: offer add-on services or parts for customers booking with you, for example, clients can pay extra for premium component upgrades during their repair appointment.
Maintenance scheduling software built for every service type
Thousands of maintenance and repair businesses rely on SuperSaaS every day. Based on their feedback we have refined the platform over many years, so the field service scheduling software now covers any workflow your business may have.
- Track your inventory: different repair jobs require different sets of equipment. Keep track of tools and parts using a SuperSaaS schedule and always make sure your technicians arrive with the correct equipment for the job.
- Manage multiple locations: offer field service scheduling across multiple locations and zip codes and accept bookings only in the areas convenient for you. Add new locations anytime without extra cost.
- Cluster nearby locations into separate calendars: combine multiple calendars for different service areas. This way, you reduce travel time and dispatch technicians efficiently across your region.
- Follow-up messages: remind customers to share feedback and boost the number of reviews via automated follow-up messages after each completed repair or maintenance job.
Features of our maintenance and repair scheduling software
Customer self-booking
Save time by predefining how and when customers can book or reschedule appointments without your involvement
Adapts to your business
All the functionality you need such as the ability to create various service categories and subcategories to accommodate different types of maintenance and repair services
Custom layout & forms
Completely customize the layout and ask specific information that you need as part of a booking, such as model or serial numbers to help the technician prepare for the service
Add to your website
Integrate your appointment schedule on your own (responsive) website e.g., via JavaScript or WordPress plugin and match to your branding
Confirmations & reminders
Have the software automatically send email/text reminders to customers and to the staff members at a specified time interval before the appointment
Your business, your rules
Whether you want to set cancellation policies, booking rules, or special discounts, SuperSaaS allows you to control every aspect of your scheduling process
Many payment options
Ask customers to pay at the time of booking, or send an invoice afterwards, through your own payment provider
Combine or synchronize calendars
Combine availability from multiple calendars, link your Google or Outlook Calendar, so appointments there show up as unavailable on your SuperSaaS schedule
Calendar customization galore
Define available appointment slots, add travel time between appointments, create recurring appointments
User management
Set separate access levels for team members or create user groups with access to specific schedules
Reporting & analytics
Download the history of bookings on individual employee schedules for analysis or to make payroll calculation easier.
Security & reliability
Your data is safe and stored GDPR-compliant, with automatic backups and 24/7 monitoring
Easily add maintenance and repair booking to your website
Connect your maintenance scheduling software with your favorite tools
SuperSaaS integrates with calendar apps, payment gateways, and communication tools, making it the most flexible repair scheduling system for field service businesses.
Microsoft 365
Zoom
WordPress
Instagram
Twilio
Dropbox
PayPal
Stripe
Trusted by thousands of maintenance and repair professionals worldwide
- Electrical wiring
- Plumbing and pipes
- Gardening services
- Painting
- Pool maintenance scheduling
- Alarm installation
- Garage door services
- Window installation
- Handyman services
- Lawn care services
- Repair shop scheduling
- Heating repair
- Pool & spa installation
- Carpenters
- Flooring
- Appliance repair
- Appliance maintenance
- Auto repair
- Field service
- and more…
Talking to a long time customer
Kate Dahl is a job coach living in Denmark and is originally from the United States. She has become a job consultant for people looking for a new opportunity. Kate started using SuperSaaS in 2020 to schedule in her appointments online.
Read Kate’s storyFrequently asked questions
The answers you never knew you needed
General questions
What sets SuperSaaS apart from the competition?
SuperSaaS offers more functionality than other appointment scheduling software, owing to the continuous improvements we’ve made based on customer feedback over the last 15 years.
This ensures it can usually match your preferred workflow, instead of you having to shoehorn your business process into what the system can do.
For example, a comparison with the well-known alternative Calendly shows that Calendly focuses primarily on simple and fast appointment scheduling, while SuperSaaS places more emphasis on flexibility and customization (adjustable rules, appearance and workflows).
Our large scale also means we can spread our cost over many customers, which results in a better price.
Do I need to have my own website?
SuperSaaS can be integrated seamlessly into any site, if you don’t have a website (yet) you can also use the link to a SuperSaaS schedule directly, add in your email signature, share it via WhatsApp, or put it on your Facebook or Instagram page.Do you have a mobile app?
When you (or your clients) visit a schedule with a mobile device, such as an iPhone or Android, the software will automatically show a version optimized for handheld devices.
You can also display your calendar using an icon on the home screen of an iPad or iPhone. It will look like an app, but you don’t need to visit the App Store to download it. See the information on mobile devices for details.
Can I connect SuperSaaS with other calendars?
You can let the availability of your SuperSaaS schedule depend on your Google or Outlook Calendar. SuperSaaS only retrieves your free/busy information, we don’t download your appointments.
This way you can allow users to schedule an appointment in your personal calendar, without the need to give anyone access to the details in your calendar.
Subscriptions and billing
Is the free version really free?
SuperSaaS is 100% free to use indefinitely and doesn’t require credit card information to start. The free version has a limit of 50 appointments and advertisements are displayed on the calendar page, along with a few other limitations.Details can be found on the pricing page. You’re welcome to keep using the free service for private and non-commercial use.
Can I switch to a bigger or smaller plan?
You can upgrade or downgrade at any time, payments get adjusted automatically. You can even switch back to the free version if you don’t need the software for a while and return to it later. So seasonal businesses only need to subscribe when they’re in season.What happens if I exceed my appointment limit?
When you exceed the maximum number of appointments allowed on your subscription package the system will notify you by email. You then have three days to either upgrade the account or reduce the number of appointments (feel free to email us if you need more time).
We will never delete your upcoming appointments. If you still exceed your limit after three days then the system will no longer accept new appointments until the situation is rectified. All other functionality remains unchanged. So you, and your users, can still view and edit appointments that have already been entered.
Do you charge when my users pay for bookings?
If you would like clients to pay for appointments in advance, you can use the integrated online payment system. You can choose from several different payment providers, such as PayPal or Stripe or even offer a combination of multiple providers. They send payments to your bank account directly, deducting a charge for their service. The money does not pass through SuperSaaS, and we do not charge any fee.
It’s also possible to use the built-in “credit system” where clients buy credits beforehand which they subsequently use to book appointments.
More information can be found in our support documentation.
The benefits of maintenance scheduling software for your service business
More time for actual repairs
Automate repetitive scheduling and admin tasks, so your technicians can focus on what matters most, completing maintenance jobs and satisfying customers.
24/7 self-service booking for clients
Online booking eliminates phone tag and scheduling back-and-forth. Customers can book maintenance and repair appointments any time of day, from any device.
Fewer missed service appointments
Automatic email and SMS reminders sent before each job significantly reduce no-shows, keeping your technicians productive and your repair schedule full.